1. Overview
This policy explains how TSZS Traders handles personal information submitted through this website. It is written for business visitors who contact us about sourcing stationery, gifts, pin badges, promotional products, or related wholesale and custom merchandise.
2. Information you may provide
When you submit an enquiry, we may collect details such as your name, company name, job title, email address, phone number, country, and the product or sourcing requirements you share.
Please avoid sending sensitive personal data that is not required for a sourcing enquiry.
3. How enquiry details are used
We use enquiry information to review your request, prepare quotations, identify suitable suppliers, and communicate about timelines, specifications, pricing, and order requirements. We may also use it to maintain internal records of business enquiries and service quality.
4. Email communication
If you contact us by email or form submission, we will reply to your enquiry and may send follow-up emails related to your request. We do not send unrelated marketing emails without a clear business reason or your consent where required.
5. Basic website usage data
Like most websites, we may collect limited technical information such as IP address, browser type, pages viewed, referral source, and approximate visit times. This helps us understand site performance, maintain security, and improve user experience.
6. Data sharing limits
We do not sell your personal data. We only share information when reasonably necessary to handle your sourcing request (for example, with relevant suppliers or service partners) or when required by law.
7. Data retention
We keep enquiry records only for as long as needed for business operations, quotation history, compliance, and legitimate follow-up. Data that is no longer required is deleted or securely removed from active records.
8. Your privacy rights
You can request access to the personal information we hold about you, ask us to correct inaccurate details, or request deletion where legally applicable. You may also object to certain processing or ask us to limit how information is used.
9. Contact for privacy questions
To make a privacy request or ask a question about this policy, contact TSZS Traders by email at c[email protected] or visit our Contact page.